Privacy policy

Pololo Gaming Ltd is committed to protecting the privacy and confidentiality of the users of their website to provide with a safe and entertaining environment.

Use of personal information

  • Pololo Gaming Ltd registers the information about their users through the online registration process.
  • This information is used only to create and handle the users’ accounts, design their profile and offer information about offers and promotions. Moreover, seeking to fight fraud during the purchase process, our website keeps tracks on usage information, such as the original address from which a website is requested, the IP address or domain name, the date on which the page was requested, the reference website (if any), or other URL parameters. This information is also used to find out which areas of the website or payment methods are preferred by our users.
  • Pololo Gaming Ltd uses “cookies”, that enable us to be more efficient and improve the services we can offer. Cookies are text files located in search engines that allow us to recognize a user every time he visits our website. “Cookies”, do not hold personal information.
  • All information remains confidential, although Pololo Gaming Ltd reserves the right to publish the name, username, sex and location of the winners of prizes, whatever the amount. The acceptance of a prize comes with the implicit authorization to the diffusion of said information.
  • Pololo Gaming Ltd shall not reveal personal information to companies who don’t belong to their group.
  • Registering at Pololo Gaming Ltd frees the operator and all its staff from all responsibility for losses or damages related to the obtaining of prizes or publishing of authorized information.
  • Pololo Gaming Ltd may inform you via e-mail, telephone, sms or regular mail of any services it considers relevant to your interests. Should you not wish to receive more information, please send a notification email to bajas@felizbingo.com.
  • According to statutory dispositions, Pololo Gaming Ltd is obligated to facilitate personal information about players who break the law (minors, players who are suspected of being involved in transactions suspected of being related to fraud or money-laundering, etcetera) to the relevant authorities.
  • Limited revelation of winners’ information: The personal data of all users will remain confidential, although the Operator reserves the right to publish, for advertising or promotional purposes, online, through print or any other legal method, any or all of the following information about prize winners: name and portrait/picture (only in the case of jackpot winners), username, sex, city or region listed in the credit or debit card. The image will be facilitated by the players themselves, after a request from the Operator. Accepting a prize means giving the Operator and its agencies irrevocable permission to broadcast said picture without any compensation for the player. Players relinquish the right to any compensation for this use of their image when they register. Participants exonerate the Operator, as well as its head offices, branches, subsidiaries, directives, workers and agents, of any responsibility for losses or damages of any kind related to the Pololo Gaming Ltd websites, any obtained prize or any diffusion or use of personal data.
  • Pololo Gaming Ltd takes steps to protect the information it keeps. Our forms and commercial services are protected with SSL encryption. Whenever sensitive information is transmitted to Pololo Gaming through our Web site, such as a credit card number, our server provides 128-bit encryption of the information as it travels across the Internet. Pololo Gaming restricts internal access to personal information to selected members of our staff.

Privacy policy

  • The privacy policy establishes the rules of data processing through the internet. For any related question, you may contact our Customer Service.
  • Pololo Gaming Ltd is in accord with the EU Directive CE 94/96 about data protection.

Version 1.0. January 2010